SHIPPING AND DELIVERY

AVAILABLE STOCK.

TABOZ FRAGRANCES UNDERTAKES TO ACCEPT AND DELIVER ORDERS WITHIN THE LIMIT OF AVAILABLE STOCKS. IN CASE ITEMS ARE TEMPORARILY OR PERMANENTLY UNAVAILABLE AFTER ORDER IT, WE WILL SEND YOU AN E-MAIL SO THAT YOU ARE INFORMED. YOU WILL THEN HAVE THE OPTION OF MODIFYING OR CANCELING YOUR ORDER. IN CASE OF A CANCELLATION BECAUSE OF THE TEMPORARY OR PERMANENT NON-AVAILABILITY OF ITEMS, WE UNDERTAKE TO GIVE YOU A FULL REFUND AS QUICKLY AS POSSIBLE. IN CONFIRMING YOUR ORDER, YOU ARE ACCEPTING ALL OF OUR TERMS AND CONDITIONS.

LOST SHIPMENTS.

TABOZ FRAGRANCES TAKES NO RESPONSIBILITY FOR LOST SHIPMENTS ALTHOUGH WE WILL DO OUR BEST TO TRACK THEM DOWN.

RESTRICTIONS.

PRODUCTS PURCHASED THROUGH THE TABOZFRAGRANCES.COM WEBSITE MAY ONLY BE DELIVERED WITHIN THE UNITED STATES (EXCLUDING PUERTO RICO, GUAM AND ALL OTHER U.S POSSESSIONS AND TERRITORIES SITUATED OUTSIDE NORTH AMERICA).

TABOZ FRAGRANCES WILL NOT PROCESS ANY ORDER FOR WHICH A POST OFFICE BOX OR APO/FPO ADDRESS, OR A HOTEL OR MOTEL ADDRESS IS PROVIDED. ANY SUCH DELIVERY ADDRESS WILL BE REFUSED DURING THE ORDERING PROCEDURE.

GOODS WILL BE SHIPPED TO THE ACCEPTED DELIVERY ADDRESS SPECIFIED DURING ORDERING PROCEDURE. PLEASE MAKE SURE TO PROVIDE ALL THE DETAILS NEEDED INCLUDING APARTMENT/SUITE/BUILDING NUMBER, AND THE COMPANY NAME IF NEEDED.

NOT ALL PRODUCTS CAN BE SHIPPED TO ALL LOCATIONS IF STATE OR OTHER REGULATIONS PROHIBIT SHIPPING OF PRODUCTS TO THE ADDRESS YOU SPECIFY. CUSTOMER SERVICE WILL CONTACT YOU.

ORDERS PLACED ON FRIDAY, SATURDAY AND SUNDAY WILL BE PROCESSED ON MONDAY. 

DELIVERY TIMES WILL VARY ACCORDING TO THE DESTINATION AND TYPE OF DELIVERY. TABOZ FRAGRANCES CANNOT BE HELD RESPONSIBLE FOR ANY DELAYS IN DELIVERY. DELAYED DELIVERY WILL NOT GIVE RISE TO ANY PENALTY NOR INDEMNITY, AND CANNOT BE USED AS REASON FOR CANCELLING THE ORDER.

IN CASE OF DELIVERIES THAT CANNOT BE DELIVERED BECAUSE OF ABSENT CLIENTS, PRODUCTS WILL BE SHIPPED AGAIN AT THE CLIENT’S EXPENSE.

FOR SPECIFIC DELIVERY LEAD TIMES, PLEASE CONTACT US WITH YOUR REQUEST BEFORE PLACING YOUR ORDER.

A SIGNATURE OF AN ADULT AGED 18 OR OLDER MAY BE REQUIRED FOR DELIVERY.

PLEASE NOTE THAT ALL OUR PACKAGES ARE SHIPPED VIA UPS GROUND. SAMPLES ORDERS ARE SHIPPED VIA USPS FIRST CLASS.

SHIPPING COSTS

WE WILL INFORM YOU OF THE SHIPPING COSTS IN THE ORDER SUMMARY DISPLAYED ON THE TABOZFRAGRANCES.COM WEBSITE BEFORE YOU CONFIRM YOUR ORDER. THIS AMOUNT WILL BE PAYABLE BY YOU IN ADDITION TO THE PRICE, INCLUDING TAXES, OF THE GOODS ORDERED. TABOZ FRAGRANCES  RESERVES THE RIGHT TO DIVIDE YOUR ORDER INTO PARTIAL SHIPMENTS. IN THIS CASE, YOUR METHOD OF PAYMENT WILL BE DEBITED FROM THE GOODS SHIPPED AND FOR A SINGLE SHIPMENT.

CURRENT SHIPPING COSTS: COMPLIMENTARY

CURRENT EXPECTED DELIVERY TIME.

• UPS GROUND: USUALLY BETWEEN THREE AND SEVEN BUSINESS DAYS (MAY TAKE LONGER FOR ALASKA AND HAWAII)
• USPS FIRST CLASS: Up to 8-10 BUSINESS DAYS (MAY TAKE LONGER FOR ALASKA AND HAWAII; NO TRACKING NUMBER IS AVAILABLE ONCE AN ORDER HAS BEEN PLACED)

 SHIPPING OPTIONS CANNOT BE MODIFIED.  

INCORRECT DELIVERY.

YOU MUST CHECK THAT YOU SHIPMENT IS CORRECT ON DELIVERY. IF THERE ARE ANY DISCREPANCIES IN YOUR ORDER, FOR EXAMPLE DAMAGED OR WRONG GOODS, WHEN YOU RECEIVE YOUR ORDER, YOU SHOULD NOTE THE NATURE OF THE PROBLEM BY HAND, IF POSSIBLE, ON THE DELIVERY NOTICE, AND SIGN. YOU MUST CONTACT US AS SOON AS POSSIBLE BUT NO LATER THAN TEN (10) DAYS AFTER RECEIVING THE DELIVERY.

RETURNS AND EXCHANGES.

ALL CREATIONS ARE FINAL SALE. BECAUSE ALL TABOZ FRAGRANCES  CREATIONS ARE HAND-PREPARED TO ORDER, WE DO NOT ACCEPT RETURNS NOR EXCHANGES. HOWEVER, THE ITEM WILL BE REPLACED AT TABOZ FRAGRANCES COST (INCLUDING SHIPPING) SHOULD THERE BE QUALITY PROBLEMS SUCH AS PUMP MALFUNCTION, ETC.

RISKS AND WARRANTY.

THE TRANSFER OF RISKS ATTACHED TO THE ITEMS SOLD BY TABOZ FRAGRANCES SHALL TAKE PLACE UPON HANDING-OVER TO THE CARRIER. IF THE ITEMS SENT DO NOT CONFORM TO YOUR ORDER, OR SHOULD THEY BE DEFECTIVE, THEY WILL BE REPLACED AND IN THIS CASE, THE RETURN COSTS ARE PAYABLE BY TABOZ FRAGRANCES.

FRAUD PREVENTION. 

ALL ORDERS MARKED AS AT RISK FOR FRAUD WILL BE VERIFIED BY CALLING AND EMAILING THE CLIENT. PLEASE BE SURE TO PROVIDE US WITH THE RIGHT EMAIL ADDRESS AND PHONE NUMBER TO AVOID ANY DELAYS IN THE ORDER PROCESS.

MAXIMUM PURCHASE POLICY.

WE MUST LIMIT ORDERS TO SIX (6) OF ANY SINGLE ITEM. ORDERS EXCEEDING THESE LIMITS ARE SUBJECT TO CANCELLATION. IF YOU HAVE ANY QUESTIONS, PLEASE REACH OUT TO US BY EMAIL AT INFO@TABOZFRAGRANCES.COM,AND WE WILL BE HAPPY TO ASSIST.

CLIENT CARE.

SHOULD YOU HAVE FURTHER QUESTIONS, PLEASE CONTACT OUR CUSTOMER SERVICE WHOSE MAIN JOB IS TO RESTORE YOUR FAITH IN HUMAN KIND BY GIVING YOU A WARM AND HELPFUL SUPPORT! YOU CAN REACH US BY E-MAIL AT INFO@TABOZFRAGRANCES.COM OR BY PHONE WITHIN THE UNITED STATES AT +1 (832) 301-5399 MONDAY THROUGH FRIDAY, 10AM THROUGH 2PM CT.